A System That Replies to DMs and WhatsApp Messages Automatically, 24/7

We build AI automation that answers Instagram DMss and WhatsApp messages within seconds, responds to FAQs, qualifies the lead and routes them to a booking. No message goes unanswered, even when your team is busy.

Messages Pour In But Nobody Can Keep Up

A lead answered in the first minutes converts far more often than one called hours later. Yet in most businesses the picture looks like this:

DMs Pile Up

Messages like "how much is it?", "is it in stock?", "do you have availability?" sit for hours, sometimes until the next day. Meanwhile the customer messages a competitor.

WhatsApp Gets Overwhelming

Requests arriving while your team is busy get lost. Nobody can track who asked what or who was answered; warm leads go cold.

The After-Hours Gap

Evening and weekend messages wait until morning — and the warmest leads write exactly at those hours.

The Moment a Message Arrives the System Kicks In

Whether the customer writes on Instagram or WhatsApp, the same flow runs — even while you sleep.

01

Instant Reply

A message from DMs or WhatsApp is answered by AI within seconds, asking the right questions.

02

Qualify & Record

The lead's needs, budget and contact details are captured; qualified people are saved to your CRM / list.

03

Booking / Routing

A suitable meeting time is requested, your sales team is notified, and hot leads are handed to a live agent when needed.

04

Automatic Follow-up

Customers who don't reply receive automatic reminders at set intervals. No warm lead is forgotten.

For Every Channel a Tailored Setup

Instagram DMs

Messages asking about "price / info / appointment" in your DMs are handled automatically, the lead is qualified, and a sales-ready request reaches your team.

  • Automatic first reply in DMs
  • Comment → DM routing
  • Interested leads passed to your team

WhatsApp Business

Requests to your WhatsApp number are handled 24/7, FAQs are answered, and the booking flow starts.

  • 24/7 automatic greeting
  • Instant answers to FAQs
  • Appointment / meeting routing

Handover to a Human

Complex or hot enquiries are handed to a team member instantly; the bot-to-human switch happens without disrupting the customer.

  • Handover to a human for hot leads
  • Instant notification to your team
  • Full conversation history preserved

What Determines the Price?

We don't sell off-the-shelf packages. The setup changes with your needs; the price is determined by:

Number of Channels

Will only WhatsApp be connected, or Instagram + WhatsApp together?

CRM Integration

Will it connect to your existing CRM, or is a simple sheet/list record enough?

Scenario Complexity

The more flows you need — qualifying questions, booking calendar, automatic follow-up — the wider the setup.

Message Volume

Monthly request and message volume affects infrastructure and maintenance cost.

Which Messages Are You Missing?

Let's review your Instagram and WhatsApp flow together, and map out for free where you lose customers and how we'd automate it.

Get a Free System Analysis Call Now: 0850 302 9469

About WhatsApp & Instagram Automation Questions

What exactly does WhatsApp and Instagram automation do?
When a message arrives in your Instagram DMss or on your WhatsApp Business number, the system replies within seconds; it asks what the customer is looking for, answers FAQs, qualifies interested leads and starts the booking flow, passing the details to your team.
Does it manage Instagram comments too?
Yes. When someone comments "price" or "info" under a post, it can reply automatically, move them into DMs and continue the conversation there until the lead is sales-ready.
Is the WhatsApp Business API required?
For comprehensive, official automation the WhatsApp Business Platform (API) is recommended; we handle the setup and number approval. At smaller volumes you can start with alternative integrations.
Will customers realise they're talking to a bot, and can it hand over to a person?
The flow is written in natural language and the conversation can be handed to a team member instantly. Complex or hot enquiries are routed to a human automatically, so no customer is lost.
How is the price determined?
The price depends on how many channels are connected (Instagram, WhatsApp), CRM integration, the complexity of follow-up scenarios and monthly message volume. Instead of an off-the-shelf package we prepare a quote specific to your business.